eNFACT Card Protection

You May Be Called.

To protect your account, your ATM and debit card transactions are monitored for potentially fraudulent activity which may include a sudden change in locale (such as when a U.S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.

If fraudulent ATM or debit card use is suspected, you will be called to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

First Security Bank & Trust partners with our card processors fraud detection center.
Automated calls utilizing a VRU (voice response unit) will register as 800.750.9107 as the caller ID.
Calls placed by an analyst will register as 800.262.2024 as the caller ID.
You'll be asked to verify your identity and provide your 5 digit ZIP code.
You'll be asked to verify recent transaction activity on your card.
You'll be able to respond via your touchtone keypad.
You'll also be provided a toll-free number to call should you have additional questions.

Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone number and address at all times. Before you travel, please contact us to discuss your travel plans and for tips to assist with uninterrupted card transactions.

Protect Yourself

In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions.

Here are some additional tips on protecting yourself from debit card fraud.

1.Unless absolutely required for a legitimate business purpose, avoid giving out your:

Address and ZIP code
Phone number
Date of Birth
Social Security number
Card or account number
Card expiration date

Your PIN is private; never give it out.

2.In stores and at ATMs, always cover your card and PIN, and watch for:

Cell phone cameras, mirrors, or other tools used to view cards and PINs
People watching your transactions
Cashiers taking your card out of sight; take it to the register yourself
Any unusual activity at ATMs; if you feel uncomfortable, go to another ATM

3.Online, you should never respond to unsolicited emails that:

Ask you to verify your card or account number; such as emails are not sent by legitimate businesses
Link to websites; such sites can look legitimate but may collect data or put spy-ware on your computer

Earn More

*IA & MN residents only

Why pay for checking when we offer free checking that pays you? Our high interest checking account offers ATM refunds nationwide and lets you enjoy the benefits of free online banking. Best of all, there are no monthly fees and no minimum balance requirements.

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